How to Refer a Client

01

Get in touch

Call, email or complete the referral form. You don't need a formal referral document to start the conversation.

02

Tell us about your client

We'll ask about funding type, goals, mobility context, and any access considerations for a home visit.

03

We confirm availability

We'll confirm whether we can take the referral and provide an estimated start date, usually within a few business days.

04

Initial assessment

Our physiotherapist visits the client at home for a thorough initial assessment in their real environment.

05

Goal-based treatment plan

We develop a personalised plan in collaboration with the client, their family and you as the referrer. You'll be kept in the loop.

We aim to respond to all referral enquiries within one business day.