How to Refer a Client
01
Get in touch
Call, email or complete the referral form. You don't need a formal referral document to start the conversation.
02
Tell us about your client
We'll ask about funding type, goals, mobility context, and any access considerations for a home visit.
03
We confirm availability
We'll confirm whether we can take the referral and provide an estimated start date, usually within a few business days.
04
Initial assessment
Our physiotherapist visits the client at home for a thorough initial assessment in their real environment.
05
Goal-based treatment plan
We develop a personalised plan in collaboration with the client, their family and you as the referrer. You'll be kept in the loop.
We aim to respond to all referral enquiries within one business day.